TeliaSonera Commits to Supporting Helplines for Children in All Markets

Today, 20th of November, TeliaSonera together with 23 other telecommunications companies have agreed on a partnership with Child Helpline International to...


Today, 20th of November, TeliaSonera together with 23 other telecommunications companies have agreed on a partnership with Child Helpline International to protect children and young people and safeguard their right to be heard. TeliaSonera commits to assisting in the establishment of helplines were none exist today and help to raise awareness of the existing helplines.

“Every two seconds a child reaches out to a child helpline around the world. Half of these calls for help remain unheard because child helplines often lack the resources to answer every call. Children and young people need access to communication technology to reach child helpline services. I´m sure TeliaSonera can help in many ways”, says Johan Dennelind, CEO of TeliaSonera.

The help from the telecom industry includes measures to strengthen relationships between national mobile operators and their in-country helplines and foster collaboration on issues such as a safer Internet for children.

 “As children and young people need access to communication technology to reach vital child helpline services, mobile operators are important stakeholders. I am delighted to formalize this crucial partnership to work together on our shared goal of answering every call from every child.” says Nenita La Rose, Executive Director.

About Child Helpline International
Child Helpline International is a global network of 191 child helplines in 145 countries, which together receive approximately 14 million contacts per year from children and young people in need of care and protection. CHI supports the creation and strengthening of national toll-free child helplines worldwide and uses child helpline data and knowledge to highlight gaps in child protection systems and advocate for the rights of children.

To find out more about CHI and its work, visit  www.childhelplineinternational.org.