TeliaSonera first Transparency Report

TeliaSonera publishes our first Transparency Report. By doing this we want to contribute to an open and transparent world where customer privacy and freedom of expression is in the front. This first report covers the number of authority requests TeliaSonera has received in its operations in Finland and Sweden during 2013 and the first six months in 2014.

Today, 22 of August, TeliaSonera publishes our first Transparency Report. By doing this we want to contribute to an open and transparent world where customer privacy and freedom of expression is in the front. This first report covers the number of authority requests TeliaSonera has received in its operations in Finland and Sweden during 2013 and the first six months in 2014.


Maintaining customer privacy is of utmost importance to TeliaSonera, it is one of the pillars in our Group Code of Ethics and Conduct. At the same time TeliaSonera, like all telecommunication’s companies, is obliged to respond to requests and demands from authorities to disclose customer information.

Specified by law
Such obligations are specified by law for specific reasons, such as enforcing criminal law and safeguarding national security. We also provide assistance to emergency services in response to life threatening situations and emergency calls.

Reports authorities request to data
Through this Transparency Report TeliaSonera wants to add to reports from Governments and make it transparent to our customers and stakeholders to what extent authorities require access to data. Our aim is to contribute to a meaningful oversight and discussion of proper limits of government surveillance powers. We will therefore publish transparency reports on a regular basis every six months.

Twice a year
In this first TeliaSonera Transparency Report we publish statistics covering requests from police and other authorities in Finland and Sweden for the full year 2013 and January to June 2014. We will update this report twice a year. Our aim is to add similar statistics for Denmark, Estonia, Nepal, Norway and Spain in the Transparency Report in January 2015. We will now also further analyze the legal situation in other geographies, aiming for transparency for all our markets in the future wherever it is legally possible.

Read the Transparency Report