Sonera speeds up opening of broadband access and adds to services
Sonera takes intensive action to shorten the delivery times of broadband. The latest action is to offer an express opening service to customers, which means provision of broadband access in a single business day. During the end of the year, Sonera will increase the number of customer service advisers by a hundred people and also speed up its broadband deliveries by revamping the delivery process. Further, new packages combining broadband access and a PC will make it increasingly easier to acquire broadband from Sonera.
The express opening of Sonera ADSL broadband will be available in 125 municipalities around the country. The express opening can be ordered from shops selling Sonera services and from Sonera customer service.
The express opening is available to customers who have an ordinary fixed-line telephone subscription and who do not have another operator’s broadband access in use. The express opening service can be delivered the next business day if the order is submitted before 12 noon. In orders submitted later than that, the delivery takes place on the business day following the next business day. The express opening costs 25 euros.
Special attention to home equipment and entertainment services
Sonera wants to make it as easy as possible for customers to acquire broadband access and has therefore combined a PC and broadband into a single package. The customer can choose between three PC models: a laptop with mobile data features, a desktop PC with a flat display and a MediaCenter computer to the home’s living-room. The equipment package contract is for three years, and the ownership of the computer is transferred to the customer immediately. The prices of the packages vary with the computer from 19.90 euros to 44.90 euros a month. The customer can select the transmission rate class according to availability and his or her needs of use.
A large number of Sonera’s customers have already selected a transmission rate class of at least 1 Mb, which is needed for watching movies, for example. The company has launched broadband access based on high-speed fibre connections, and in the future the service offering will be focused especially on services that utilise high-speed connections. For some time now, it has been possible to watch rented movies on the PC or TV, and the latest service now available is to buy and download movies of WarnerBros. In addition to familiar box-office hits, new releases will now also become available for the first time simultaneously as they become available to buy on DVD.
“Downloading movies is an important addition to our entertainment services. Sonera has long been working consistently to be able to offer the most extensive range of broadband services on the market. Our other services include children’s programmes, travel, sports, fashion, music and karaoke. We will supplement the service offering based on our customers’ interests,” says Seppo Hakanen, sales and marketing manager of TeliaSonera Finland.
Further information: Seppo Hakanen, sales and marketing manager, TeliaSonera Finland, tel. +358 40 842 1848, e-mail: email@example.com
Municipalities where the express opening service is available
Alavus, Anjalankoski, Aura, Elimäki, Enonkoski, Haapajärvi, Hamina, Hanko, Haukivuori, Hausjärvi, Hirvensalmi, Honkajoki, Hyvinkää, Ii, Iitti, Ilomantsi, Imatra, Joensuu, Joutsa, Joutseno, Juankoski, Jurva, Juuka, Juva, Jämijärvi, Jämsä, Jämsänkoski, Kaarina, Kajaani, Kangasniemi, Karvia, Kaskinen, Kauhajoki, Kemi, Kestilä, Kesälahti, Keuruu, Kiiminki, Kitee, Kiuruvesi, Kokemäki, Korpilahti, Korsnäs, Kouvola, Kristiinankaupunki, Kuhmalahti, Kuortane, Kuusamo, Kuusankoski, Kärsämäki, Lapinlahti, Lappajärvi, Lappeenranta, Laukaa, Lavia, Leppävirta, Lieksa, Liperi, Loimaa, Loppi, Luumäki, Luvia, Merikarvia, Miehikkälä, Mikkeli, Mäntsälä, Mäntyharju, Noormarkku, Nurmes, Närpiö, Padasjoki, Parikkala, Pertunmaa, Petäjävesi, Pieksämäki, Pieksänmaa, Piippola, Polvijärvi, Pomarkku, Pori, Porvoo, Pudasjärvi, Pulkkila, Punkaharju, Puumala, Pyhtää, Pyhäjärvi, Pyhäntä, Pyhäselkä, Pälkäne, Rautjärvi, Reisjärvi, Ristiina, Rovaniemi, Ruokolahti, Rääkkylä, Saarijärvi, Savitaipale, Siikainen, Sonkajärvi, Sulkava, Suolahti, Suonenjoki, Taipalsaari, Taivalkoski, Tammisaari, Teuva, Tohmajärvi, Toijala, Toivakka, Tornio, Turku, Tuusniemi, Töysä, Valkeakoski, Valkeala, Valtimo, Varkaus, Vieremä, Viiala, Viitasaari, Virolahti, Ylikiiminki, Ähtäri, Äänekoski.