Sonera launches a new number inquiry and connecting service
Sonera launches a new number inquiry, Sonera 0200 1000, which assists customers with the help of a number and contact data base covering the whole country. In this affordably-priced service, calls may be switched and information received by SMS on the mobile phone free of charge.
“Based on our customer surveys, directory services are very important. However, customers are often not aware what it costs to call number inquiry and who provides the service. We therefore decided to adopt a clear and affordable pricing scheme,” says Commercial Director Pasi Mehtonen.
Calling number 0200 1000 costs 1 EUR/call + 1.50 EUR/min + mobile phone charge / local network charge. The charges cover the whole service. No extra charge is therefore collected for connecting the call to an intended recipient: the caller pays only the regular call charge dictated by the number. Further, directory information is also sent by SMS directly to the customer’s mobile phone without an extra charge.
In this same connection, the text message service at 15400 will also be revamped. The new Sonera 15400 Directory Search will function without a separate search word and cost 0.70 EUR/search. Both the above services operate on mobile subscriptions provided by Sonera and TeleFinland; to number inquiry you can also call from Sonera’s home and corporate telephone subscriptions.
Sonera 0200 1000 number inquiry is provided in cooperation with Eniro Finland. It is the first directory service that Sonera provides exclusively for its own customers.
“We want to give better service to our customers, providing them with clearly-priced directory and call switching services that are quick to use and make it increasingly easy to use the phone," says Mehtonen.
For further information, journalists can contact:
Pasi Mehtonen, Commercial Director, TeliaSonera Mobility Services Finland
Tel. +358 400 717 1370, email: firstname.lastname@example.org