Responsible business

Doing business responsibly is a fundamental part of meeting stakeholder expectations on business ethics, managing risks and ensuring that we contribute to societal development where we operate.

As a multi-national ICT company we face major challenges related to corruption and business ethics, how and from who we purchase, freedom of expression in telecommunications, how we keep our customers’ data safe, and more. We are committed to Responsible Business to manage these challenges and to meet stakeholders’ increasing expectations. By doing these things right we turn risks to opportunities and create positive changes in the societies where we operate.

Our Responsible Business work consists of six focus areas. Each focus area is managed through implementation of our compliance framework which consists of eight steps that are founded on a sound and clear tone from the top. It is designed to adhere to international standards and is based on prevent, detect and investigate principles.

Compliance framework

Compliance framework

Implementation of the compliance framework is monitored by the Group Ethics & Compliance Office, with regular reporting to Group Executive Management and the Board of Directors.