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2020-06-08, Press Release Telia Company invests in new 5G frequencies in Finland
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2020-06-08, News Article Telia and Google Cloud collaborate to leverage AI technology for an even better customer service experienceWith 150 million calls and 200 million digital contacts every year, the Telia ACE platform is the leading customer service solution in the Nordic region. To further boost the customer service experience, Telia and Google Cloud have teamed up to integrate Google's Cloud artificial intelligence (AI) technology into Telia ACE. The collaboration is the first of its kind for Telia in the Nordic region.
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2020-06-05, News Article Allison Kirkby: “The world can accelerate climate action”“Right now, the world is seeing a systemic shock never experienced before. In parallel with managing the ongoing pandemic, we must all accelerate our efforts to curb global heating,” says Telia Company CEO Allison Kirkby as CEOs of telecom operators around the world urge policymakers, companies and employees to accelerate climate action in the global initiative Race to Zero.
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2020-06-04, News Article Children’s experience with online learning during coronavirusTelia Company asked 7 000 students across seven countries in the Nordic and Baltics about their experiences from studying from home. Despite challenges and substantial changes in habits that happened overnight, their overall experience has been largely positive. The survey gives insights into how digital schooling can be further developed in the future.
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2020-06-04, News Article Network traffic has surged during the pandemic – but electricity consumption is largely unaffectedA recent survey by mobile industry association GSMA shows that telecom operators’ electricity consumption and related greenhouse gas emissions have remained largely unchanged despite a massive increase in network traffic during the Covid-19 pandemic. Telia Company’s data confirms that electricity consumption is largely unaffected despite a 20% mobile data increase.
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AI Sustainability Center established in Stockholm
The growing use of personal data and AI systems can pose ethical risks that are difficult to predict and understand. Telia Company is a founding partner of the new AI Sustainability Center in Stockholm which will address the scaling of AI in broader ethical and societal contexts.
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Telia unites to keep kids safe online
This week, Telia Company will organize several international and local events to join in the celebrations of Safer Internet Day, or SID. The activities at Telia offices, aimed at children, will include coding schools, animated film workshops, safety internet webinars for Telia parents and grandparents and a challenge to build a paper laptop while discussing online behavior. The overall theme is “together for a better internet".
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