Here we have gathered Telia Company policy papers. In these, we explain and outline our position in various issues of importance to the telecom industry, our stakeholders and us as a leading global telecom operator.
Anti-Bribery and Corruption Policy
Telia Company’s Board of Directors has adopted the principles stated in this group anti-bribery and corruption policy. In our day-to-day operations we expect every employee of Telia Company to follow this Policy and related Instructions as our way of conducting the business. We also work towards adopting the principles of this Policy in all the operations in which Telia Company has ownership interests.
The principles stated in this Group Policy cover external and internal communication to make sure it is performed in a coordinated, efficient and professional manner.
Electromagnetic Fields (EMF) Policy
All electrical equipment emits a certain amount of electromagnetic radiation when in use. Mobile telephones and mobile systems are no exception.
Enterprise Risk Management
Enterprise risk management is essential for assuring that the desired results are achieved and for safeguarding our customers, employees, shareholders, assets and brands.
Group Policy Enterprise Risk Management describes the process of planning, organizing, leading, and controlling the activities of Telia Company in order to optimize the effects of risk on our objectives.
As part of the ICT industry, Telia Company contributes to a more sustainable society by providing services that enable customers to minimize their negative environmental footprint, improve their operational efficiency and reduce cost. We create value for our customers and for society through development and continuous improvement of our environmental impacts in a conscious, resource efficient and cost efficient manner.
The environment policy defines how Telia Company works to pro-actively manage its environmental impacts. The principles apply in the context of the full life cycle impact of providing products and services to our customers.
Freedom of Expression Policy
Freedom of expression and privacy are at the core of our business. The Telecommunications Industry Dialogue on Freedom of Expression and Privacy Principles guide us in our on-going work. The Telia Company Board of Directors adopted a Freedom of Expression policy with the primary purpose to reduce human rights risks in connection with government surveillance of communications, and to ensure that our customers will feel confident that Telia Company will, whenever possible, respect and safeguard their freedom of expression.
General Terms and Conditions
Telia Company General Terms and Conditions, if not agreed in separate contract, apply to all purchase orders.
Guiding Principles – Telecommunications Industry Dialogue on Freedom of Expression and Privacy
On March 12, 2013 the Industry Dialogue launched the Telecommunications Industry Dialogue on Freedom of Expression and Privacy Guiding Principles. These principles address the issues of privacy and freedom of expression[i] as they relate to the telecommunications sector, specifically exploring the interaction and boundaries between a government’s duty to protect human rights and the corporate responsibility of telecommunications companies to respect human rights.
Inside Information and Insider Trading
Occupational Health and Safety Policy
This policy defines the Telia Company principles on occupational health and safety. The purpose is to make the Telia Company health and safety culture part of all employees’ everyday working life and to achieve a safe and legally compliant workplace for employees, vendors and visitors.
This Group Policy provides our employees with an overview of our company values and expectations in relation to people.
The procurement activities shall strengthen Telia Company competitiveness and profitability by providing a sustainable competitive cost level and minimizing business risk, securing the right quality and fulfilling Telia Company demands on specification, sustainability and supply.
The quality policy strengthens Telia Company’s commitments to our customers to provide products and services with high quality. The policy outlines Telia Company’s already existing commitments to increase customer satisfaction and improve our business processes from end-to-end perspective.
Telia Company’s objective is to maximize the effectiveness of remuneration programs to attract, retain and motivate staff needed to maintain and improve the success of the business.
This remuneration policy aims to be the basis for further instructions and guidelines intended to clarify Telia Company’s approach on designing and implementing remuneration practices for employees at all levels.
Security is an integral part of sound group governance. The governance of security within Telia Company is coordinated by Group Security in cooperation with all parts of the organization. It aims to control, facilitate and implement well-balanced security measures throughout our operation.
Supplier Code of Conduct
Telia Company has adopted the principles for responsible business conduct as described in the Telia Company Code of Ethics and Conduct and we encourage our Suppliers to adhere to similar ethical standards in their operations as we consider this as an important criterion when establishing or continuing our business relations.
The Telia Company Group Supplier Code of Conduct defines the conduct we expect from our Suppliers in order to protect human rights as well as respect and promote safe and fair working conditions, the responsible management of environmental issues and high ethical standards along the supply chain.