Providing Norway with a better 5G experience

Case: Connecting everyone

Telia launched its 5G network in Norway in the municipality of Lillestrøm in May 2020. Since then, the high-speed network has expanded to connect cities and municipalities across the country, including Oslo, Bergen, Trondheim and Stavanger. During 2022, Telia’s 5G population coverage in Norway increased from 50% to over 84% and we expect to complete the country’s first nationwide 5G network in 2023.

In its Mobile Network Experience Report for Norway, published in June 2022*, Opensignal, an independent analytics company, presented seven 5G awards. Telia received six joint awards and was the only operator to win a 5G category — 5G Video Experience — outright. 5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when connected to a 5G network. A score of 75/100 or above is considered excellent, signifying a very consistent experience across all users, video streaming providers and resolutions tested, with fast loading times and almost non-existent stalling. Telia’s winning score was 82.7/100.

Telia’s 5G network enables faster data speeds, more capacity and lower latency. This provides customers with a superior user experience – both on mobile and broadband via fixed wireless access (FWA). Demand for FWA from Telia, which is a great alternative to fiber, remained high in Norway throughout 2022. FWA also enables high- speed broadband in remote areas where fiber is not an option, closing the digital access divide in Norway. In parallel with the nationwide 5G rollout, Telia is modernizing its entire mobile network, providing better speeds and coverage in the 4G network, while doubling capacity. These significant investments are contributing to increased digitalization and productivity across the country.

EPSI Rating’s 2022 mobile survey revealed that Telia’s 5G mobile customers are far more satisfied than non-5G customers. 5G has also significantly strengthened the perception of Telia’s network quality, leading to increased brand consideration. Finally, Telia is growing in the mobile B2C market in Norway, driven in part by 5G. Revenue market share (RMS) increased from 33.2% in H1 2021 to 33.7% in H1 2022, according to NKOM’s latest report in September 2022.

A nationwide 5G network will soon be a reality in Norway, creating even more opportunities for customers and society.

* Opensignal Awards – Norway: Mobile Network Experience Report June 2022, based on independent analysis of mobile measurements recorded during the period February 1 – May 1, 2022 © 2022 Opensignal Limited.