Stjärntorget 1, Solna
Last application date
Your next challenge?
My name is Rozita Sehat and I am heading Business Development & Operational excellence unit within Service Operation. We are here to ensure that we, together with other units in Telia Sweden, deliver a world-class service and thus get Sweden's most satisfied customers. I want to offer you the next challenge in your career; to join and lead the automation initiative, which is important for our future development and that we achieve our goals.
I offer a lot of fun and exciting work in a dynamic business that is undergoing major development focusing on customer, employee, digitalization and innovation. This is the role for you who is highly results-driven and has the ability to have a strategic focus and lead strategic development and be a part of our digital journey making it easy to be a customer.
Your next manager and team
The automation lead will be a part of management team within business Development & Operational Excellence and instrumental in achieving the automation targets in Service Operations. In Service Operations, we have decided to make automation an important part of everything we do, no matter if it is concerning Robotics with RPA, Chattbots and AI or if it is about systems integration. The important matter is the value automation brings to our customers and to our organization.
As automation lead, you will be part of the Center of Excellence for Automation in Service Operation and you will act as a bridge between Service Operations, IT and suppliers in all type of automation activities. As a result you will take part in sprint selection for development and support the sprint development teams. In that context, you will also run the day-to-day cooperation with Hub Lead Architect & Hub Infrastructure manager and IT. Security will be another important area, where you together with the Swedish security team will ensure that we take security compliance into account timely and wisely in all automation developments.
In this role, you need to balance broad IT and technology competence with business acumen, since automation has to benefit from technology capabilities to deliver business value and organizational efficiency. It is important that you have worked across organizations in formal and informal projects and activities and created clarity, structure and result, since in this role you will lead through cross-organizational teams and projects. You also need to have shown the ability to deliver result in fast developing technology areas where the combination of change management and benefits with new technology have made the difference.
• The experience of leading similar projects and relevant university degree
• About 5 years of working with automation and Robotics
• About 5 years of relevant senior management experience and proven experience of successful change management
• Very good communication skills in Swedish and English - verbally and in writing
For questions regarding this position, please contact Rozita Sehat at +46727332929. Selection is ongoing, so do not wait to submit your application.