Service Delivery Manager

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Location

Lvovo g. 25, Vilnius

Last application date

2018-06-12

Contact information

Gražina Raudonytė

grazina.raudonyte@telia.lt

+370 (625) 49370
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Service Delivery Manager

I am Gražina Raudonytė and I am expanding my Service Delivery managers team. Currently I am looking for quick learner and positive person to join my team. It is a fantastic opportunity to join a team of experienced professionals that I am very proud of.   

Your next challenge?

I am looking for a person who has experience in Service Delivery management in demanding and complex environment, is quick learner and has a technical background.  

Your primary focus is a positive customer experience. This could be achieved by close collaboration with internal teams ensure a high standard and professional operational service delivered; and proactive recognition and resolution of all service delivery issues. Delivering regular service reviews and managing customer expectations.

Completely manage customer’s IT strategy along with a road map. Constantly provide suggestions for service improvements.

Coordinate changes implemented on client’s IT infrastructure.

Who you are?

You are a person who know there’s no excuse for missed availability targets, outages, or unresolved problems. I expect you adhere to the following requirements.

Your personality:

  • Have good interpersonal skills to interact with a customers and colleagues;  
  • Positive attitude, high motivation and problem-solving skillset.

Your experience:

  • Experience in IT/Telco Service Delivery Management;
  • Have at least 3 years in IT/Telco services;
  • Good understanding of IT and business processes;
  • Have Bachelor degree in IT or telecommunications field;
  • ITIL certified;
  • Fluent in English and Lithuanian (written and spoken).

Interested?

If you are fancy in joining my team – I am waiting for your CV! If you need more information about this role -  please contact myself (Gražina Raudonytė) on LinkedIn or call +370 625 49370.

Selection is ongoing, so do not hesitate to get in touch. Telia – is your next big opportunity!

We’re Telia Company, the New Generation Telco. Our 21 000 talented colleagues serve millions of customers every day in one of the world’s most connected regions. With a strong connectivity base, we’re the hub in the digital ecosystem, empowering people, companies and societies to stay in touch with everything that matters 24/7/365 - on their terms. Headquartered in Stockholm, the heart of innovation and technology, we’re set to change the industry and bring the world even closer for our customers. Read more at www.teliacompany.com. Diversity enriches our business and our culture. It creates dynamics in our customer meetings, our ways of working and innovation in our teams. We believe diversity makes work more fun. You are most welcome to join us!
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Job information

Location

Lvovo g. 25, Vilnius

Last application date

2018-06-12

Contact information

Gražina Raudonytė

grazina.raudonyte@telia.lt

+370 (625) 49370
Apply Apply With LinkedIn

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We’re Telia Company, the New Generation Telco. Our 20 000 talented colleagues serve millions of customers every day in one of the world’s most connected regions. Together with our customers, we are the hub in the digital ecosystem, bringing people, companies and societies closer what really matter to them. 24/7/365. Headquartered in Stockholm, the heart of innovation and technology, we’re set to change the industry and empower our customers with radical telecom solutions. Explore more at www.teliacompany.com/careers. #PeopleOfTelia