TeliaSonera co-ordinates IT-platforms for customer support, product, delivery and financial management
- 2003-04-16 13:01 UTC
TeliaSonera co-ordinates IT-platforms for customer support, product,
delivery and financial management
TeliaSonera has chosen Oracle E-Business Suite as platform for customer
management and support, product management and delivery management and
mySAP Business Suite as the common platform for the financial area.
Accordingly, TeliaSonera will further develop existing Swedish solutions
for customer support, product and delivery management and financial
systems presently used in Finland.
An important driving factor for the merger between Telia and Sonera was
to leverage on synergies between the two companies, with a sound IT
strategy as one important component. TeliaSonera will implement these
solutions in all its wholly owned companies in Sweden, Finland, Norway
and Denmark plus within International Carrier. TeliaSonera is striving
to act as one telecom company in the entire market and must therefore
adapt IT business support systems accordingly.
"We must be truly customer oriented and establish a customer driven
process for product development. At the same time we must increase
efficiency and reduce costs in all business processes. It is therefore
important to leverage on the synergies, which the merger between the two
companies enables. Among other things, this will be made possible by
reducing the number of IT-systems and by starting to use common standard
IT-solutions. A common system or system combination is a key factor in
achieving these synergies", says Lars-Gunnar Johansson, Group Vice
President responsible for Corporate Networks and Technology.
Implementation of these platforms will be step by step from a business
point of view. The decision is a declaration of the IT-direction rather
than connected to an investment decision.
For further information journalists can contact:
TeliaSonera´s Press Office, phone +46 8 713 58 30
TeliaSonera, formed through a merger of Telia and Sonera in December
2002, is the leading telecommunications group in the Nordic and Baltic
regions. TeliaSonera is listed on the Stockholm Exchange, the Helsinki
Exchanges and NASDAQ Stock Market in the USA. Pro forma Net sales 2002
amounted to 81 billion SEK (EUR 8.8 billion). The number of employees
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