TeliaSonera Finland and Cisco to launch VoIP solution implemented as service for companies
TeliaSonera Finland expands its IP-based (IP = Internet Protocol) voice communications service offering by introducing a VoIP (voice over IP) communications solution which is implemented as a service and which enables implementation of companies' voice services by utilizing existing data networks. Instead of a one-time investment, a monthly service charge includes not only the voice server routers and terminals, but also extensive maintenance services. The service provides companies with a flexible and cost-effective voice communications solution based on Cisco's strong know-how in IP technology and TeliaSonera's telecommunications and voice communications expertise.
"Today, customers expect more and more services instead of technology. Our solution does not tie maintenance personnel at companies. In addition, it is easy to expand and integrate with a company's own applications. Customers need not invest in technology as we take care of maintenance and development," says Esa Korvenmaa, Senior Vice President responsible for large corporate customers at TeliaSonera Finland.
Sonera's VoIP service implemented using Cisco's technology is a comprehensive communications service including wide-ranging solutions to meet companies' VoIP communications and customer relationship management needs. The service allows a company to improve its customer service and it brings cost benefits. The core of the service is the servers and gateways of Sonera's service centre, which are made available to the customer by utilizing a quality-classified network. Diversified application services - e.g. a personnel reachability system - can be connected to the system.
The service brought to the market by TeliaSonera Finland is the first nationwide VoIP communications service in Finland. "We believe that IP-based telephone systems will make a breakthrough in Finland this year - especially now that the offering is expanded to include solutions provided by operators as a service," says Pasi Mäenpää, General Manager of Cisco Systems Finland.
TeliaSonera Finland OyjEsa Korvenmaa, Senior Vice President, Large Corporate Customerstel. 358 2040 54010, 358 40 302 1000e-mail: firstname.lastname@example.org
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