Telecommunications is a central part of many people’s lives and a key factor in societal development and sustainable economic growth. For Telia Company, this brings responsibility beyond providing high quality products and services.


The UN Global Goals (also called Sustainable Development Goals, SDGs) provide a common agenda for Telia, our customers, the countries we operate in and many other stakeholders. It is the framework for us all to make the world a better place.

The Goals were launched 25th Sept 2015 and Telia participated at the launch as a communication partner, to spread the word and knowledge about the targets. Since then we have developed our approach to Sustainability to fully embrace and enclose the Goals. Working in ICT, we are at the center of attention when it comes to the Goals. Our services are crucial to reach the global goals.

As a company we have an impact on the world around us, both negative and positive. Telia’s Responsible Business work focuses on minimizing the negative impact and always act responsibly.

Responsible business

 Antikorruption Ansvarsfulla inköp  Yttrandefrihet  Arbetsmiljö och hälsa 
Anti-bribery and
Freedom of expression People
 Kundintegritet Barn på nätet   Miljöansvar  
Customer privacy Children's rights Environmental

The positive impact is achieved through Shared Value Creation. That means solving societal challenges with a business case. It is about business and innovation, and enabling our customers to maximize their positive impact.

Shred Value creation and Responsible Business support each other and our work on sustainability and the Global Goals are embedded in our strategy and in our innovation work.We strive to be fully accountable and transparent towards our stakeholders, communicating on our progress also on areas where we are not meeting expectations.

Whistleblowing and Speak-Up line

The Speak-Up Line is our web portal for whistle-blowing. Here you can anonymously report violations of Human Rights, breaches of our Code of Ethics and Conduct or any other kind misconduct.