Online participation, meaning the opportunity to express one’s views and opinions online, is a fundamental part of modern citizenship. It is therefore important that children and young people have the opportunity to influence decision-making that affects their lives, for example in matters concerning digital technology, games and social media. Children have the right to be listened to.
We can make sure that children’s voices are heard by engaging with them and listening to them. As a company we engage with children in many ways and have gathered some insights of children’s lives online. These insights are used to improve Telia’s understanding and approach to children as users of our technology, and to help us contribute to the ICT industry’s and society’s understanding of children as online citizens.
The biggest challenge for a company when it comes to children’s participation is to gain access to listen to children with various perspectives. This is a very regulated area (rightly so) and requires some resources and efforts from a company to manage.
Through our engagement with children we can take steps to follow the 1st and the 5th principles of the Children’s Rights and Business Principles.