The most comprehensive way for a company to work with children’s rights is to incorporate them into their business processes. Through partnerships with children’s rights organisations, Telia has been able to ensure that children’s rights are respected in a number of different business processes, such as sourcing, network management, communication, marketing and product development. For this to be successful, it is important to establish a clear commitment to children’s rights, gain the understanding of what it means for the company, communicate this internally and train employees accordingly.
Incorporating children’s rights into business processes requires expert knowledge of both the business and children’s rights and can be quite an extensive exercise. Therefore, Telia has in collaboration with Save the Children identified the most important processes for us to work with. Other companies may find other processes more important and prioritize differently.
The biggest challenge for a company when it comes to including children’s rights in its processes is to raise internal awareness, so that the people working with the different processes are aware of the company´s commitment to children’s rights and what that means in the different processes.
By integrating the children’s rights perspective in our processes, our aim is to meet the requirements of the 1st and 10th principles in general and 2nd, 4th, 5th and 6th more specifically of the Children’s Rights and Business Principles.