Technology is the basis of everything we do, and we want to use that technology to secure and promote children’s rights. Digital environments are full of opportunities to play, meet friends and develop digital skills. Through these activities, children develop physically, mentally, emotionally and socially. They learn skills that prepare them for a life in a rapidly changing digital society. At the same time, we must try to prevent and alleviate any potential harmful impact that digital technology may have on children’s health and well-being, and actively seek opportunities to improve children’s health using new technologies.

The biggest challenge for a technology company is to understand the balance between limiting children’s use of technology to protect them and offering the technology for children’s empowerment.

Developing new technologies and solutions is part of our commitment to the 4th and 5th principles of the Children’s Rights and Business Principles.

Fighting child sexual abuse materials online

Telia is actively participating in the fight against child sexual abuse material (CSAM) online. We maintain filters on our networks that block access to illegal websites that host CSAM. As Telia Company stands for and promotes an open internet, this is the only area where we have taken an active stand for voluntary blocking. We cooperate with other industry partners, law enforcement and NGOs to develop this area further.

Child protection and the Finnish hotline Nettivihje (PDF)

Report suspected sexual exploitation of a child at

Report suspected sexual exploitation of a child at Nettivihje Hotline

Enabling inclusion using robotics

AV1 is a "substitute robot" created by the tech startup No Isolation. Children who suffer from long-term illness, who are unable to physically attend school, can interact with friends and teachers through the eyes and ears of the robot.

Telia Norway is working with No Isolation to get more robots to more kids. Telia’s contribution is using its service «Mobilpant», mobile phone recycling, to raise money for more robots. Out of every recycled phone in Norway, just over 10 SEK will go to producing AV1 robots. Another contribution from Telia is that YOUNITE volunteers are sent out to deliver the AV1 robots to schools and conduct the training in how to use them, to help schools make the most of this new technology.

With the help of our 4G coverage we can make this and other socially useful solutions possible. With products and services such as No Isolation’s, we can enrich customers’ and children’s lives in ways we couldn’t on our own. 

The AV1 robot has spread over the world and many of our operations in the Nordic and Baltic countries now work with No Isolation and its robot to promote children’s inclusion in various ways.

See the video - from Denmark - to learn more

Encouraging children to get active with TELIA PEP!

Telia Sweden works with the organization Generation PEP  to encourage children to exercise more.

With the app TELIA PEP! children can earn an extra 1 GB of surf every month through physical activity. This way technology is used to inspire and encourage children to adopt a healthier, more active lifestyle – and the children get more steps and surf at the same time.

Child safeguarding services

Telia offers technical child safeguarding services to families. With F-Secure SAFE, parents can block websites and apps with inappropriate content and regulate browsing times on their children’s devices.

We strongly recommend that parents have a dialogue with their children, so that they know what is installed and why, on their mobile or computer. Parents should always consider the child's age and maturity when using this kind of safeguarding service. It is also important to understand that this protection can never replace talking with your children about life online.

Read more about the role of adults