Children have the right to be listened to, and adults do not necessarily know very much about children’s experiences or lives online. This is why we decided to let the children explain to us, in their own way, the role that the internet plays in their lives, and their views on specific online aspects.
The Children’s Advisory Panel (CAP) was created to better understand children’s own perspectives of online and digital aspects of life by listening to them through qualitative co-creative methods. CAP is an initiative by Telia Company in collaboration with child rights organizations and schools in the Nordic and Baltic countries. So far around 2,200 children in the 6th and 9th grades have participated by describing and discussing the opportunities, benefits and challenges of life online. The aim of the CAP initiative is to further develop Telia’s understanding of how we as a company can improve our own approach to children as users of our technology, and to contribute to the ICT industry’s and society’s understanding of children as online citizens.