ICT is a key factor in managing global environmental challenges related to climate change, resource and energy scarcity, and the circular economy. Telia Company is on a journey to zero CO2 and zero waste by 2030.
Zero CO2 in the value chain and zero waste from our own and network operations by 2030, through 100 percent action
A structured and science-based approach to assessing and managing the environmental impacts of our operations
Environmental management system implemented in all operations1
Environmental impact assessment integrated in project planning and investment evaluation
Climate neutrality in own operations (energy use and business travel)
100 percent renewable electricity use2
5 percent lower energy consumption per subscription equivalent
Engage with all suppliers to havea plan in place by 2022 to reach zero CO2 by 2030, including their suppliers
Significant increase in re-use of customer and network equipment
Comprehensive green offerings on all markets
1) ISO 14001 or ISO 50001.
2) Wherever the market allows.
Science shows that climate change and excessive consumption will have devastating impact on the planet if we – states, businesses and individuals - do not do something unprecedented. Therefore, we have taken a stand by stepping up environmental efforts and minimizing negative impacts.
In 2019, Telia Company launched two ambitious and aspirational environmental goals with the intention of becoming the world’s greenest telco: zero CO2 and zero waste by 2030.
Reaching the goals of zero impact of own operations requires a broad agenda of actions. Some are already in place, such as using over 90% renewable electricity. When it comes to minimizing customers’ impact, focus will be where the effect is the biggest, and where it fits business strategy the best. Through digitalization, Telia Company has significant potential to impact the environment in a positive way and providing customers with eco-friendly solutions has a great potential of saving money while reducing greenhouse gas emissions and increasing resource efficiency. We are working on developing science-based targets well within the ambition of limiting global heating to 1,5°C.
Doing business with Telia Company will also come with even stricter environmental requirements and expectations. A letter signed by the CEO and CPO has been sent to over 200 suppliers, clarifying these expectations. Starting in 2019, CO2 will be added to supplier selection criteria. By 2022, suppliers should have a plan in place for reaching zero CO2 throughout their supply chains by 2030. Over time, this requires working closely with thousands of vendors and subcontractors to integrate the environmental agenda into their operations.
This focus area is governed by the Group Policy – Environment.
Sustainable energy use, greenhouse gas emissions and hazardous and non-hazardous waste, particularly electronic waste, are the key environmental impacts to manage in our own operations. We adopt a structured management approach through ISO 14001 environmental management system certification. Telia in Estonia, Finland, Lithuania and Sweden are fully or partially ISO 14001 certified. Telia in Norway is certified according to the national “Eco-lighthouse” standard.
To reduce our carbon footprint we purchase electricity from renewable sources, either through a “green contract” or separate Guarantees of Origin (GoO). In contracts where we are the tenant or co-host, we strive to influence the electricity contract owner to use renewable electricity.
Buy-back programs, also known as take-back or upgrade programs, reduce the amount of electronic waste by extending the product usage of mobile devices that are often in good working condition. All Telia companies in the Nordics and Baltics offer such buy-back programs. The devices are sold to local partners who either data wipe and resell them, or when unusable send them to recycling.
More information can be found in our Annual and Sustainability Report.
|Direct energy consumption (scope 1), GWh||2019||2018
|Direct energy consumption, total||30||83
|Indirect energy consumption (scope 2), GWh
|Indirect energy consumption, total||1,164||1,415||1,438|
|Greenhouse gas emissions, ktons CO2e||2019||2018
|Direct GHG emissions (scope 1)|
|Direct GHG emissions, total||7||20
|Indirect emissions (scope 2, market-based)|
|Indirect GHG emissions, total||48||195
Greenhouse gas emissions (scope 3), ktons CO2e
|Purchased goods and services (category 1)||688|
|Capital goods (category 2)||140|
|Use of sold products; downstream leased assets (categories 11, 13)||198|
|Other material categories, total||102|
|Other indirect GHG emissions, total||1,128|