Occupational health and safety
TeliaSonera shall ensure healthy and safe work practices and the well-being of employees and suppliers. We believe that all accidents, incidents, injuries, work-related illnesses and unsafe actions and conditions are preventable and unnecessary.
|Strategic objective||2018 goals|
An occupational health and safety culture that supports the ambition of TeliaSonera as THE place to work
Lost-Time Injury Frequency (LTIF) maximum 0.52
Sickness Absence Rate (SAR) maximum 1.9 percent
No fatal accidents
OHSAS 18001 implemented in all major companies (by end of 2016)
Engagement index: 83 percent
Most of our employees work in a low-risk physical environment such as an office or a call center. In these locations, issues such as psychosocial health and ergonomics need to be managed as part of our occupational health and safety (OHS) work.
More serious physical OHS risks are found in activities related to constructing and maintaining networks. This work is mainly outsourced and according to our supplier audits, key OHS elements such as risk identification, safety equipment and training are often missing.
Our approach consists of promoting good health, identifying and reducing or preventing risks and rapidly reacting to ill health in all of our operations. Each employee must be aware of our safety standards and enforce them in the workplace. This includes completing provided training, reviewing communications and guidelines and ensuring that these standards are implemented in all processes. We are committed to a diverse and inclusive workplace and have zero tolerance towards discrimination, harassment and bullying.
We engage with local contractors through training, auditing and capacity building, thus contributing to a better OHS environment in the markets where we operate. This is especially relevant in countries where local knowledge, understanding and resources are often seriously lacking.
More information, including 2016 outcome on the goals, can be found in our Annual and Sustainability Report.