Health and well-being

To create the right health and well-being culture, our approach consists of promoting good health, identifying and reducing or preventing risks and rapidly reacting to ill health.

Ambitions 2022 goals

Provide a workplace and ways of working that are physically and psycho-socially safe

Provide the tools and resources needed to meet personal goals and create engagement

Local companies ready for ISO 45001 management system certification

All employees covered by regular performance management approach

Sickness absence rate lower than national industry average

80 percent “Health and well-being index” score in employee engagement survey

Implemented processes for supplier reporting on occupational health and safety performance and related corrective actions

 

Injuries, absenteeism, and work-related fatalities
            2017          2016 
Lost Time Injury Frequency (LTIF) Sickness Absence Rate (SAR) LTIF
SAR (%) LTIF SAR (%)
Continuing operations 0.36 2.5 0.42 2.6
Discontinued operations 0.00 1.5 0.10 1.5
Total 0.30 2.4 0.36 2.4

 

Challenges

The major health and well-being risks – road safety, working at heights and electrical work – relate to network construction and maintenance, work that is generally carried out by contractors. Telia Company employees work mainly in offices or retail environments where risks relate mainly to psychosocial well-being and ergonomics.

Our approach

This focus area is governed by the Group policy – Occupational Health and Safety.

Our approach consists of promoting good health, identifying and reducing or preventing risks and rapidly reacting to ill health. Our policies and instructions include safety measures and requirements for our employees, contractors and sub-contractors regardless of work environment. As suppliers face health and safety risks, our aim is to have the Supplier code of conduct, which includes health and safety requirements, included in all construction, installation and maintenance agreements. OHS processes are reviewed during on-site audits of the contractors.

We adopt a structured management approach by implementing OHSAS 18001 or ISO 45001 occupational health and safety management system. Telia in Denmark, Estonia, Finland, Lithuania and Norway are OHSAS 18001 certified.

More information can be found in our Annual and Sustainability Report, pages 57-58